Online Counselling Agreement
Before the beginning of our work together it is necessary for us to have a working agreement, so that we both know what is required of us.
Please carefully read the following information to find out what’s involved.
Counselling with me
My name is Natalie Wojcik and I am a qualified registered Counsellor and a Member of the British Association for Counselling and Psychotherapy (BACP). I work to BACP’s ‘Ethical Framework for Counsellors’ and hold professional indemnity insurance.
Confidentiality
All my counselling work is confidential. The only time that I may break confidentiality is:
• if you are at serious risk of causing harm to yourself or others
• child abuse is disclosed
• you share information about proposed act of terrorism
• when I am compelled to do so by law.
If any of the above situations occurred, I will discuss with you beforehand on how I will disclose this information. If at any point during our counselling arrangement I felt that you were in need of emergency support, I may ask for your consent to contact your GP.
Neither of us must communicate the content of emails or video calls to a third party, which includes not putting anything we do together on any social media or blog.
Counsellors are ethically required to have supervision and I may discuss your case but your identity will never be revealed.
Session
Counselling sessions last for 50 minutes. Fees are per session not per hour. I will call you at the agreed time and date. Sessions are normally weekly but may be fortnightly or at other intervals by agreement – often weekly is best at the beginning as we are getting to know each other and gaining some understanding of the issues.
Fees and Payments
Individual video sessions are £50 when booking in advance and £55 per session when booked individually. Please ask about concession rates.
You are asked to pay to confirm your booking. Payment may be made electronically by bank transfer. Please use your first name as a reference and let me know by email or text that you have made the payment. All subsequent sessions need to be paid 48 hours in advance.
Counselling & CBT Face to Face appointment at the Liverpool city Centre Office
£60 per session - £55 if booked in blocks of 4 or more.
£50 consession rate (students/retired/receipt of benefits)
Security
Please ensure that you secure your computer and emails against unauthorised viewing by third parties. It is recommended that you only use a private computer and not a work or public computer. Ensure you are in a quiet, comfortable space where no-one can disturb or hear you. Please ensure you keep your anti-viral protection up-to-date and I will undertake to do the same.
Technology breakdown arrangements
Should you experience a technical breakdown which prevents you from video talking as agreed, please contact me by mobile 07772228977 so that we can discuss how to re-arrange our counselling session. I also undertake to contact you by telephone should I experience a technical breakdown.
Personal crisis procedures
I cannot provide an emergency service for clients. If you find yourself in a major crisis and were considering serious self-harm it would be vital to get immediate help. This could include contacting your GP, or going to your nearest accident and emergency department (A & E). You could also call the Samaritans on 08457 909090 or visit their website www.samaritans.org
Cancellation Policy
Please give as much notice as possible for cancellations/postponement (text 07772228977) A cancellation fee of your normal payment will be charged for sessions cancelled with less than 48 hour’s notice. Rearranged appointments with more than 48 hours notice will not attract a cancellation fee. Other cancellations will be charged at 50% of your normal payment.
What next?
• If you are happy to proceed with online counselling on this basis, please confirm in an email or click the below button that you have read and agreed to this contract and completing the process of data form.
• We will arrange a mutual time and date, and I will ask you to pay for your first session. Please note, if payment has not been made your session will be cancelled.
• We can then continue working together for as many sessions as you find helpful.